About choices

October 7, 2019

It’s about choices. Let’s say … we have to choose a new CRM system. There are plenty of choices. P-l-e-n-t-y. And despite what they all say about themselves, they all do pretty... READ MORE

And … wait

September 30, 2019

They’re making all the right noises. So prepare. Prepare for the day when the customer signs the contract and sends the purchase order. Prepare for wet ink on the investment agreement and... READ MORE

This we know

September 20, 2019

Sometimes, you just gotta know, for sure, down to the penny. Everyone has an opinion, everyone has some idea about what happened and why and what it means to the top line,... READ MORE

Its own path

August 22, 2019

The moment of decision making can be the culmination of months of not taking the decision. That’s many months of actively working on the problem, seeking out the information, taking counsel,... READ MORE

Things that worked

August 20, 2019

After a while, things begin to look familiar. What was novel or challenging the first time around becomes every-day and ordinary by the time you’ve been around the block a few... READ MORE