Everything is sorted.
The demo site is built and ready to rock.
Hands have been shaken on the deal.
The decision is made.
Strategy is agreed and the whiteboard’s been wiped.
The pitch is crafted.
Nothing is ever as easy as it should be.
Some how, every time, people on the other side of the table find a way of making things complicated, or dig their heels...
After a while of doing what you do, you and your team find ways of working that smooth over the cracks. You know exactly where to apply the sticking plasters, how...
The way to solve any problem: walk with it. As you walk, get inside it, understand it, find its limits and connections to other things you understand, work out where it...
You know, and they know, that you are right or they have done something wrong. And when tensions run high, it’s tempting to score points; to poke a finger in the...