The right problem
There’s the thing that is the problem. There’s solving the problem. Then there’s the thing that’s causing the problem. The immediate priority is to solve the problem. The problem with that problem... READ MORE
There’s the thing that is the problem. There’s solving the problem. Then there’s the thing that’s causing the problem. The immediate priority is to solve the problem. The problem with that problem... READ MORE
If you’re the kind of person who likes to rant and rave, who feels the need to unload about exactly unfair is the world, your customer, your colleague, your partner, your... READ MORE
Things will go wrong. Things will definitely go wrong. You do what you can to fix the problem and come out smiling on the other side. Phew! Now what? In any... READ MORE
When is the best time to sort out confusion? Today. If you can’t sort it out today, raise the issue today. If you can’t raise the issue because you don’t have the... READ MORE