Results for the category: Focus

Changing conditions

July 26, 2015

Experience Experience is conditional. In a corporate cocoon, you get used to sure footedness. Every step placed carefully, protected by a web of systems and security and structure. A bit slow, minimum adrenalin... READ MORE

Scared of take off

July 24, 2015

Terminal There are seventeen airplanes in some stage or readiness for take off. Pushed back from the gate, on their way to the runway - ready to move into place, unleash the... READ MORE

Information superhero

July 22, 2015

Helping hand Customers want information. Nothing special. They just want to know what they want to know - how to use the product, to deal with your company, to fix their problem,... READ MORE

Stop complaining

July 7, 2015

Complaints Ok. It didn’t go your way. Stuff happens. If it was your fault, learn the lesson and make sure you do better next time.  Improve the brief, choose better partners, pay more... READ MORE

2nd time rodeo

July 5, 2015

Rodeo Doing something for the first time, you learn a lot. How to act, how to get it done, who needs to be in the loop, how things add up, who holds... READ MORE