Customers can be so demanding.
Sometimes, all they seem to want is information about your products and services, about the products and services they’ve already ordered, about how to deal with your...
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When things go wrong there are two thing to do.
Make it right - putting things straight might be sticking plaster, could be a systemic fix, often involves ‘fessing-up setting out everything...
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In the beginning there was an idea. Then, over months and mountains of work, the idea became a thing. Gaining definition and substance until it could be described and presented, enthused...
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Action oriented doer that you are, your default position is to push for change. To take the initiative, to update, to respond to the customer and the partner and...
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Some people, departments and organisations make it incredibly easy to do business with. They make it clear how to contact them, how to brief them effectively, how to get their best...
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