Your house

September 2, 2018

There’s this problem we’ve been dancing around. Our primary method of dealing with the issue is to not talk about it - not from want of trying, but because whenever it... READ MORE

They will help you

September 1, 2018

Customers are very good a describing their current way of dealing with a problem - ranging from dancing around to avoid having to deal with it to a perfect solution that’s... READ MORE

When you buy

August 31, 2018

Everyone’s looking for a good deal. When you’re on the buy-side of the equation, particularly when dealing with strategic suppliers and partners, the calculus is based on more than price and performance. Sure,... READ MORE

Get outside

August 27, 2018

For absolutely sure, you spend a lot (a lot) of time inside your organisation. Whether on your own with email, or buried in meetings, it’s a fair guess that you put... READ MORE

Tell them

August 21, 2018

If the answer is Yes, tell them.  If the answer is No, tell them.  If the answer is Not Now, tell them, and tell them when it will be back on... READ MORE