Steady state

July 26, 2020

Things change. What was steady state, what has always been steady state, what everyone relies on as steady state, can change. Which means two things: look out for change even when... READ MORE

Bring questions

July 25, 2020

There are some places where you have to shut up and listen. Few. This isn’t about those places. Everywhere else, bring questions. When you meet clients, ask them questions about their business... READ MORE

Rubbish in

July 19, 2020

It goes something like this: rubbish in, rubbish out. No surprises, no one challenges the concept, self evident, nothing to see here. Yet we keep putting rubbish in and expecting a... READ MORE

That’s your gut

July 15, 2020

Sometimes it’s obvious to you and everyone around you that you don’t want to do something. Maybe it’s a strategic shift, maybe it’s messy or just some dull old dog work.... READ MORE

Take the lead

July 12, 2020

In a negotiation, it’s more comfortable and easier to react. To wait for things to happen and then respond based on what you now know. A much more vulnerable place to... READ MORE