We think of ourselves as professionals.
We hold the positions we hold because we deserve them, we have the experience and smarts to get the job done, we know enough about teamwork...
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Everybody wants what they want.
The first game is to get them to be specific - to agree a goal and a coherent set of features or functions or outputs or outcomes...
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There’s a temptation to get the deal done at all costs. To compromise on cost, to push out the boat on delivery, to promise more, to push pegs through holes -...
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Everything takes time, probably longer than you’d like.
There’s the best case scenario - when everything sings. The first idea is workable, manageable and does the job beautifully. No hiccups, no cul...
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There are always a bunch of little jobs getting done by people who have far better and more productive things to do with their time. And maybe that’s a good thing....