Large organisations can push through many projects at the same time. They have project managers and divisional heads, and team leaders, and functional experts and can pull in as much external...
Getting things done should be easy.
There’s the understanding-what-needs-to-be-done part, the start part, the actually-doing-it part, and at the end, the party part.
Sadly, casualties are taken at every step.
So, on both sides...
How do you like your coffee?
Milk, sugar, latte, cappo, soya, sweetener, hotter, colder, wetter, foamy?
Are you right?
What if the coffee shop won’t add milk because it ruins the blend they work...
What’s a handshake worth?
Refusing is a special kind of plain speaking … I neither like nor trust you and I’d rather not share space with you, you scoundrel.
At the beginning, a...
The things we hate to do.
Conversations we don’t want to have.
Swallowing the bitter pill.
Churning through paperwork. Expenses. VAT. Compliance. Reconciliation.
Rehearsing and rehearsing and rehearsing the presentation.
Taking the heat from difficult customers.