Hiring a new person for the team, where no one did that job before, means more than offloading responsibilities. It means being clear about the purpose of the job, the outcomes...
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When you let that team member get away with behaviours that undermine the team. When they roll their eyes or make their own sweet choice about whether they engage or not....
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Some roles are easy to fill. Not in the warm-bodies or lower-the-bar sense, but because they’re well defined, universally understood and with a deep bench of experienced contenders. It’s not that...
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The day before the relationship starts, on the first day, a month later, every quarter, every annual review and all points in between. Whether you’re working up or down the chain,...
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A problem arises - something you did, or your team, or the product, or the world - and everything (or a little bit of everything) changed and it needs attention. It’s...
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