In any process, in every process, there are hand-offs. Where one operation gives to control to the next, where one person pass the baton to another, where group one steps aside so group two can do their thing. And at every hand-off, the baton’s at risk.
Some people do a great job and then chuck things over the wall.
The game is to make everything about the handover. Which isn’t … make sure you do your bit as you take this thing from point A to point B. What it is … do your bit, take it to point B, AND position it so it’s easy for the next runner in the relay. Hold it straight, steady, and put it on the button – right where they need it when they need it.
Skippy strategy: The work doesn’t finish with the work, it finishes when the next runner can do their work.
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