There’s always a lot to do.
In a world that continues to turn, not much really stands still.
Excellent service levels yesterday are acceptable today and below par tomorrow. You have to upgrade. Every iteration – of customer demands, product performance, competitor bite, digital potential, network effects – is one step forward of where it came from, and only half a beat from where it’s going next.
Keeping up and staying ahead … there’s always too much to do.
All of us suffer too little time or money or people or places to put it all together.
The answer isn’t to put a little resource into ever problem – to underfund across the board.
We have to make choices; where to make our stand?
Not this and this and this and this.
But … this.
Pick your battles, be clear about focus.
Skippy strategy: Spend resources to make big leaps – one at a time if necessary.
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