We’re doing ok, right? Well, we think we are. At least, the water is hot and we put coffee in, I can’t remember any particular issues in the last few batches. So, were good?
The alternative … a shiny number collected from where things matter.
Now we know. Now we can manage.
Better yet .. compare it to the plan … now we can look for variances.
We expected 27. What happened? Was the plan off or are we. What needs to change, where and when?
The value of a number? The knowing.
This is what we’re dealing with. Better than we thought. Which means … we need to do this and this and this differently to what we expected.
The alternative? Guessing. We’re not sure so let’s keep muddling through.
Most things are measurable.
Skippy strategy: Work out what’s important, measure it, keep an eye on variances and manage the reality.
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