In the sandwich shop, the owner talks about his best worker ever. The nineteen year old who turns up on time and does the job with pleasure and grace and a work ethic that shames all her predecessors of the past eight years.
In the sandwich shop, the owner of the goliath around the corner talks about her best workers. The ones who do the job with passion, take responsibility and are as demanding of their colleagues as they are of themselves.
In the sandwich shop, the worker in the team talks about his amazing manager. The one who listens, explains decisions, and takes action to make everyone as successful as possible.
In the sandwich shop, the owner of the smile says it’s all about people. Get that right, and (almost) everything else (almost) takes care of itself.
Skippy strategy: Get the people right – accept no alternatives.
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