Anytime you like, you can take your pulse. It’s right down there, in touching distance, at the end of your arm. Very handy, and on occasion, very useful.
Bu-boom. Bu-boom. Bu-boom.
What about everything else?
Procurement, warehousing, inventory, production, logistics, sales, marketing, support, management, leadership, training, accounting? What’s working? What’s breaking or broken?
You can wander around and kick some times; maybe that’s an effective system. You can ask who you meet. You can build feedback loops, count the outputs, measure some metrics.
It’s a four-step process – create the process, collect the data, read the data, take action based on the data.
One and two are easy as calculating pi – impossible to go all the way, but every little helps.
Three and four are where you earn your keep – staying on top of things, and getting ahead.
Skippy strategy: What’s working? What needs to change?
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