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Maybe they won’t

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The other problem with blurred lines isn’t so much that one person may cross over into another’s responsibility, it’s that they won’t.

If something needs doing but no one is sure who’s on point, it’s likely that no one will pick up the ball – fear of stepping on toes, of wasting their time and of the confusion they’ll cause if they get involved whilst someone has quietly moved things on.

The easiest non fool-making solution is to stand back and see what happens.

Maybe someone else will deal with the issue, make the decision, arrange the meeting, help out the colleague, carry the responsibility.

Maybe they will, maybe they won’t.

The easiest practical solution, the one that gets most things done and cut through most confusion, is to get on with it anyway and let everyone know that’s what you’re doing.

Skippy strategy: Take responsibility and talk about it.

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