A voluntary kick

January 3, 2018

When you’re in the fog, buried in the day-to-day, your eyes dropping to your shoes as you put one foot after another, dealing with one firefight after the last, focusing on... READ MORE

Make both better

December 27, 2017

Inside the organisation, we do a bunch of stuff. Some of it brilliantly. We’re right up there with our expectations. We impress clients with the what and the how of our organisation.... READ MORE

The wheel

December 26, 2017

There’s something beautiful about working things out from first principles. The sheer logic of it, the digging down to the very bedrock and building it up one pebble at a time.... READ MORE

Reasonable expectations

December 23, 2017

When people have unreasonable expectations, they tend to be let down. It’s about resources. Unreasonable means: the resources available aren’t or can’t be spared. So be reasonable. Reasonable means: we have the resources and they... READ MORE

Clear the baggage

December 21, 2017

There are always little jobs hanging about. Returning a phone call here, tying off a hanging thread there, sending a thank you, filing a note. The stuff than piles up around you,... READ MORE