It doesn’t mean
Every time something goes wrong in the supply chain, there’s a cascade of difficult conversations all the way to the end customer. None of it fun and none of it... READ MORE
Every time something goes wrong in the supply chain, there’s a cascade of difficult conversations all the way to the end customer. None of it fun and none of it... READ MORE
Change is coming. You’ve decided, with all the best intentions in mind, that there’s something structurally wrong with your team and you need to take action to sort it out. It’s... READ MORE
Working with partners, you’re always one amongst their competing priorities. When you want something, you know there’ll be a balancing act on the other side of the table - which... READ MORE
In a hurry, we knock off an email. In there, no doubt, is the essential information. Maybe it’s a request for information (please) or a response to one (you’re welcome).... READ MORE
I suppose it’s always possible to prod and poke and shave and reshape until you get that irritatingly round peg in that stubbornly square hole. Retraining the person or repurposing... READ MORE