A splendid detail
There is always room for a splendid detail.
Something they may not even notice and would never pay extra for, that you’ve added because you care, because it makes you smile...
READ MORE
Select a category
- Select a category
Results for the category: Skippiness
Dig out the stone
There’s a problem, then there’s a solution, and sometimes that’s all you need. Something trips you up, someone helps you to your feet, you keep moving forward.
Is that it?
Most times,...
READ MORE
The first time
It can feel like all presentations go one way, and t the end, you slam the lid and move on to the next thing on the list.
You’re so used to...
READ MORE
With every maybe
With plenty of new clients walking though the door, maybe it’s ok to pay a little less attention and give a little less service to the ones who are already...
READ MORE
It’s what you get used to.
If you’re used to satisfied customers, when one starts to complain, you pay attention.
If you’re used to disgruntled customers, when one starts to complain, you...