Remove the neck

April 22, 2026

When the bottleneck is the norm, there are two ways to deal with it. Option easy: add capacity. Accept the neck is too damn small and do what it takes to... READ MORE

Someone connected

April 18, 2026

Some people always seem to know a guy. Someone who can help out in situation X, has insight into subject Y, has a contact who has a contact who has a... READ MORE

The known routes

April 15, 2026

There’s value inside the lines: doing what’s expected, repeatably, fulfilling on established practices and keeping everyone happy as you go. There’s value outside the lines: making your own rules, spinning on... READ MORE

To be convinced

April 13, 2026

We’re so convinced about our value proposition that we think everyone should buy it. We’re so convinced about our value proposition that we try to convince everyone we believe should buy... READ MORE

At the finish

April 5, 2026

At the end of a thing, like a meeting or a project or a journey or a month, it’s tempting to put it behind and turn to a new page.... READ MORE