Sit a while

September 12, 2018

  Action oriented doer that you are, your default position is to push for change. To take the initiative, to update, to respond to the customer and the partner and... READ MORE

The good side

September 8, 2018

Some people, departments and organisations make it incredibly easy to do business with. They make it clear how to contact them, how to brief them effectively, how to get their best... READ MORE

Your house

September 2, 2018

There’s this problem we’ve been dancing around. Our primary method of dealing with the issue is to not talk about it - not from want of trying, but because whenever it... READ MORE

They will help you

September 1, 2018

Customers are very good a describing their current way of dealing with a problem - ranging from dancing around to avoid having to deal with it to a perfect solution that’s... READ MORE

When you buy

August 31, 2018

Everyone’s looking for a good deal. When you’re on the buy-side of the equation, particularly when dealing with strategic suppliers and partners, the calculus is based on more than price and performance. Sure,... READ MORE