Fair process
Doesn’t it feel like a Channel swim sometimes. Not the cold so much as the endless slog, washed around by the tide and no clear idea…
None of us likes it when a decision goes against us.
It’s bad enough when it’s an outsider, deciding on assumptions and opinions that we find it difficult to influence – frustration is part of the game and is table stakes if you want to play.
When it’s an internal decision – especially where you’ve had your chance, presented your data and been given the opportunity to weigh in on the nuances and to defeat the assumptions – it’s doubly frustrating to the point of irritating to the limit of anger … unless, unless, unless the process was fair and you gave it your best shot.
It is wasn’t a fair process, or when you sat back and rested on biases and assumptions, then it smarts or you feel foolish.
Skippy strategy: If you want to carry your team with a decision (rather than force them) make the process fair and fully inclusive.
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Category:
Decisions
What you want to do is spend time talking about customers and value add and improvements and next steps and action points. What you want to…