June 6, 2017

Break down


To fulfil on your commitments you have to get stuff done.

To get stuff done you have to have the capacity and capability to do it.

To have the capacity you have to have the available time.

To have the capability you have you to have the available skills.

And … capacity is about scheduling – making sure you don’t commit to do something if you don’t have the time, or that when you make your commitment the agreement also involves a deadline that is achievable in reality.

And … capability is about honesty – do you have the chops or do you have access to someone who does and who also has the capacity to do what needs to be done?

Ultimately … doing what you say you’re going to do … is about making sure you can … and that’s where most commitments break down.

Skippy strategy: Don’t over commit. Do deliver.