The number one reason your team doesn’t do what you want them to do is that they don’t know what you want them to do.
It’s an even split as to why that is – between you not knowing yourself (or not agreeing in the core team, giving mixed messages), you not being clear when you tell them (or different people telling them different things), and you not telling them at all (let’s call this management by secret).
So it starts with knowing what you want. Use a mirror, or a whiteboard, or a spreadsheet or some tea leaves if you have to … and write down the answer in simple language that works in concept and detail. When you have it clear, write it clearer. Now test it out and clarify again.
The final step: bring them inside the circle, and mine for understanding.
Skippy strategy: Be clear about what you want.
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