March 19, 2017

About capacity


At the margins, there’s no more room. When the pint pot is brimming, it’s full. Any attempt to squeeeeeze just a little bit extra, and something’s gonna split. It’s physics.

All types of capacity. How much time you have, work you can do, responsibilities you can take on, hurdles you can jump before you run out of gas. There’s just so much you can do, and no more.

Sure, most times, a little bit of plus-sizing can be done, until it can’t. Then – you’re maxed, your team is maxed, your resources are maxed – what was maybe possible, isn’t.

So … when you’re asked for more … add it to the pile knowing it’s going to topple? Set yourselves up for failure?


Prioritise (renegotiate commitments – which involves dialogue), add capacity (delegate, hire, use technology, manufacture time – also involving dialogue).

The best option? Don’t overcommit.

Skippy strategy: Be hard nosed about capacity.