December 14, 2017

At the edges


When everything is running as it should, when Tab A fits snugly into Slot B, when the email is silent and there are no fires to fight … life it pretty simple. A gentle hand in the tiller, a glance at the horizon, a little tack or jibe … forward motion and plain sailing.

Of course, that assumes you know how things should run in the first place (which means metrics and measures and a reporting system), and that Slot B’s tolerances are known (and they too are measured and assessed), and that feedback loops are in place (systems run smooth) and you know where to look for variances (so smouldering brush never catches light).

To sail plain – and having the confidence in knowing you’re doing it – takes plenty of prep, pots of process, and watching out for bends at the edges.

Skippy strategy: Know the edges and manage the variances.