You can find a way go skim.
Whether it’s saving cost or effort, there’s always a way to deliver nearly-but-not-exactly what you promised without anyone noticing the difference. To squeeze another 1% out of the deal. To take advantage of asymmetrics.
And you can find a way to fatten.
Putting an extra ounce of effort into the game, pushing a little harder, faster, adding resources and joy and surprises. To over-deliver on the deal. To give the advantages of excitement.
One’s a recipe for short term gain that risks resentment and grudging acceptance, and encourages a hunt for new options next time around.
One builds trust – that you’ve got their interests snugged away in you heart – and loyalty. Next time, I’m coming to you.
If you care about today, skim.
If you’re building your tomorrow, plump up the volume.
Skippy strategy: Decide, for today or tomorrow?
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