May 27, 2021

Gather, talk, listen


One of the lessons to learn at the end of any project is how we could have done things better. All the little things we did, all the blind alleys we lost ourselves down, all the meandering before we found the main line through the problem. The lessons are about recognising the signs we missed, the patterns of solutions, the specifics of the choices.

Some times the biggest lessons though are not about what we did but more about how we communicated. The swift answer, almost always, is that it could have been so much better, we all could have committed to the dialogue more fully, been present more often and listened that little bit harder. And we could have made more coherent decisions and kept ourselves together on the same page if we’d gathered around the problems earlier.

Skippy strategy: Gather, talk, listen and decide around the problems.