Have a conversation
Some companies are just hard work to deal with.
Maybe it’s their systems. Maybe everyone knows they’re out of step with the way things should be, but…
Good or bad, you have a conversation.
– When you’re selling something, you could use a megaphone and hope that someone will listen to your spiel from beginning to end, preying they’ll find sufficient value in there somewhere to make a positive buying decision. But it’s smarter to engage in a conversation and work out where and how your two perspectives might fit together.
– When you’re dealing with creditors, or debtors, or staff, or partners, or your boss, or shareholders, or suppliers, or customers – or your doctor – you could treat it as a one way street, where one of you talks and the other sits on the stoop, knowing their passive place. But it’s smarter to engage in a conversation, to listen, to share viewpoints and find an understanding that indicates the way forward.
Skippy strategy: Whether you’re letting them down or making their day, talk it through.
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Skippiness
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