Some behaviours are so unacceptable that when you see them you can’t help but deal with them. You step in, sort out what you find and apply some “corrective feedback” after the event. Done and done.
That’s the thing about unacceptable behaviour … it’s unacceptable and you deal with it.
– When a member of your team steps way outside the bounds of their authority and makes undeliverable promises, it’s unacceptable.
– When they belittle their colleagues or use non-communication as a weapon, it’s unacceptable.
– When they treat suppliers with contempt, it’s unacceptable.
What about the not-so egregious but still offensive?
Still offensive still means unacceptable.
Any behaviour that undermines the team, and team-i-ness you’re trying to build … is unacceptable. Whether it’s eye-rolling, back-talking, not-invented-here ism. Anything else that stops us pulling together. It’s unacceptable and it’s your job to deal with it.
Skippy strategy: Call it out, sort it out.
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