The commitment part
It’s what you get used to.
If you’re used to happy customers, when one starts to complain, you pay attention.
If you’re used to unhappy customers, when one…
Whatever your planning frequency, after some discussion and thought, you write down objectives and the things to need to do in order to get you from here to there. The meeting ends and the world turns. If you’re smart, you’ll add some review points to share progress and adjust as required. The world continues to turn and it is good.
The problems often come as you head toward the next planning phase. Somehow, the world has turned but too many of those thoughtful objectives and agreed actions have failed to be turned into achievements and actual actions. Turns out, that discussion, those thoughts, the objectives and a bunch of the to-dos, were nothing more than a wish list.
Things you’d like to do if nothing else came up. And other things did come up. And they always do.
Skippy strategy: The difference between wishful objectives and commitments? The commitment part.
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