Leave unsaid
Customers are human.
They respond in pretty much the same way as most other humans you know. They like to be treated with respect, not to be…
With the noted exceptions that you should have dealt with by now, the people around you are doing a pretty good job. They do what they say they’re going to do and a whole lot more besides. The add value in ways both on and off their job description. They handle things you never see and deal with issues you never hear about.
In short, they’re doing a great job – most of which is barely noticeable and completely unsung. And the irony: the more consistent they are in their excellence, the more you take it for granted and the more you leave unsaid.
Not today.
Today is the day to send some thank yous. To take a moment to acknowledge and praise and shine a spotlight of attention on those people, all around you, who make your world go around.
Skippy strategy: Take a moment to slap some backs.
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Category:
Teams
When you come across someone with the right attitude - which probably includes motivated, productive, happy or professional - you strap in and prepare yourself to…