Looking at you

Let’s assume you’ve done the coaching, the training, the feedback, all the things a good manager does to help a team member do a great job. And it hasn’t worked. And everyone knows that this isn’t going to end well. And everyone’s looking at you to do something about it. Because that’s your job.

There there are the excuses – that milestone we’re working towards, let’s just finish this quarter, they’re needed for that meeting next month with that customer they know, let’s give them another chance, maybe they can turn it around, we don’t want to rock the boat, we don’t have anyone else – and you probably know they’re excuses, but these are the justifications we give ourselves when we fail to act when we know what we need to do.

The longer you leave it, the greater the negative impact.

Skippy strategy: When you’ve made the decision, act.

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Teams