December 20, 2020

The human way


It’s tempting, when things are a little off amongst the team, when the foot bone isn’t connecting quite well enough to the leg bone and the head bond seems disconnected from everything to imagine that there’s some system, some tool that – if only we could plumb all the data in, all of it mind – then we’d be saved from the chaos and everything would work the way it’s supposed to.

It’s tempting, but it ain’t true.

The tool won’t save you, the system won’t do the job for you. The only way to do the job is to do it the human way – with more communication, more communication and then a little more communication.

The foot and the leg bone will only ever connect properly if they’re first aligned. Tools can support that, they can’t do it for you.

Skippy strategy: Get things in alignment, then use the tools