Feedback is a learning loop.

Not a negative thing.

Unless you let it.

If you want – in annual appraisals or a project post mortum or any kind of review process – it’s easy to focus on the down slopes. To accept all that was good as business as usual (without thanks) and focus on the darker stuff.

Dark is useful – as a way to learn a decent parcel of the available lessons – but it isn’t the entire game and even then it doesn’t need to be negative.

This happened (good, middling or bad) and we can learn this from it. Then this happened (good, middling or bad) and we learned this other lesson from it. What should we change to make the good go better still next time? How do we tick up the middle and organise to avoid the bad?

Skippy strategy: This happend, and we learned and changed.