Unanimity is lovely. You get to the end of the conversation, the angles have been considered, dissenters listened to, arguments fought and positions examined and understood … and universal agreement... Read more
Some problems are overwhelming. How on earth …? They can stop you in your tracks, paralyse, make you question everything and do nothing. But standing still gets you nowhere. What’s... Read more
The problem needs to be on the table. The first step is getting it there. That takes people on your team having the ability to see it (which takes at... Read more
Direct and specific conversations are the first rule of performance management. Good and bad. Good and great performance deserves to be acknowledged. Let them know that you appreciate their effort,... Read more
Too many times, dissatisfied managers share their opinions (they moan) with everyone except the one person who most needs to know and can make things right. By the time you’ve... Read more