Keeping the house
August 16, 2024 12:17 am Leave your thoughtsThere’s nothing like good housekeeping for keeping the house good: – Asking “how long have we got” at the beginning of the meeting. – Introducing the subject, and asking if... Read more
Author Archives for Nick Shepheard
The other way
August 15, 2024 12:17 am Leave your thoughtsCustomers have a habit of missing your point whilst they’re, oh I don’t know, thinking of their own. They’re so wrapped up in the own agenda, trying to solve the... Read more
What might work
August 14, 2024 12:17 am Leave your thoughtsWouldn’t it be lovely if we could give them a motivation injection. But it doesn’t exist, so we can’t. We can try making speeches, invent some clever incentive scheme, scream... Read more
Things you don’t know
August 13, 2024 12:17 am Leave your thoughtsWhatever you’re considering – a new project, a new product, a new process, and new production process, and new product project – a new anything. The first step is to... Read more
The weight-puller
August 12, 2024 12:17 am Leave your thoughtsThe thing about feedback, good and, um, corrective, it lets them know we can tell the difference. Suppose you have two team members. One is great, she pulls her weight... Read more