When selling something, it’s natural to be obsessed withall the things you’ve done to make it available, the complexity you’ve managed, the risks you’ve taken, the blind alleys you’ve followed,... Read more
Things go wrong. When it happens, you do your best, you handle it, and you move on to the next thing. Thing is, sometimes, what goes wrong affects other people... Read more
Most of the time you can do things with a level of detail that fits naturally in your head. You know roughly how long it will take, how much it... Read more
Most people are pretty busy. That includes the people in your team. If you’re lucky, they’re busy doing good work and focusing on the task at hand – if they... Read more
None of these things happen because we want them to. No end of hoping will make the difference. Wishing is lovely but all it makes for real is a wish... Read more