One option that never works
January 22, 2024 12:17 am Leave your thoughtsThere’s an if in the air … we could do this, what happens if we do that? It could work out great or it could be a nightmare. Everyone could... Read more
Author Archives for Nick Shepheard
When feedback is flung back
January 21, 2024 12:17 am Leave your thoughtsA team member who fails to meet their commitments, misses their promises, runs a sloppy ship and is weak at communications … and is receptive … needs, at least in... Read more
Trust you when
January 20, 2024 12:17 am Leave your thoughtsI know you’re full of good intentions. That you’re an honourable person who stands by your word and sticks to your handshake. That you do what you say you’re going... Read more
If it needs doing
January 19, 2024 12:17 am Leave your thoughtsWith plenty of, y’ know, day-to-day work to do, and all the distractions of day-to-day life, the little meetings, the snatches of time, the phone calls and emails and catching... Read more
Let’s not talk about the customer
January 18, 2024 12:17 am Leave your thoughtsLet’s talk about the customer. About all the things we believe they think and want. About our assumptions. About the ways they help and hinder us. About the things they... Read more