What changed overnight between Tuesday and Wednesday? You made the decision. What really changed between Tuesday and Wednesday is that the barriers were released. All the energy that had pent... Read more
Buried in the heart of strategy, tucked away from the brainstorming, hidden from the expansive thinking and far far far away from the excitement of tearing up trees, sits sacrifice.... Read more
The other problem with blurred lines isn’t so much that one person may cross over into another’s responsibility, it’s that they won’t. If something needs doing but no one is... Read more
In the middle of the bell curve, you’ll find yourself buried in the anonymity of mediocrity. Perfectly acceptable mind: the average hotel, the ok service, the middle ranking product, the... Read more
There is a natural tendency toward complexity. What starts simple, over time, twists into convoluted shapes. As everyone has their say and every thing makes its influence known, as every... Read more