In an emergency it’s incredible and humbling how well the team pulls together. Communications that have been strained and forced for months, become seamless. Coordination action between people and departments,... Read more
The team you have is the team you needed yesterday. Whether you planned it this way or it evolved over time, the make up of the group around you is... Read more
Everyone’s working on different things. Well, it’s not that they’re actually working on different things, it’s that they kinda-sorta are because they haven’t actually agreed what they are working on.... Read more
There’s the things we’re working on now. Immediate priorities for immediate needs. Customers are asking for it, the development team are working on it, our inbox is full of it.... Read more
After the meeting, we’re still not clear. It might seem like a failure of intent, or writing, or the conversation, or the people in the room, or their interest in... Read more