There are some things everybody knows. They know what’s working, what’s not, who’s a superstar, who’s not, the partners and colleagues they like working with, and those they don’t. And... Read more
Cans can indeed be kicked down the road, but kicked cans make noise, go rusty, and pollute the environment they occupy. Cans soooo want to be kicked down the road.... Read more
Complexity is inevitable … if you want it. Do things for long enough – more than a day – everything looks like a special case. Maybe it’s the first time,... Read more
By the time you’re too big for all-hands meetings in a phone box, you’ll be passing the ball between players or teams. Which means hand-offs. Which means break downs in... Read more
There’s nothing exciting or ground breaking about realistic expectations. No one’s going to jump up and down. There won’t be any ra-ra at the start of the sales meeting, the... Read more