Some things will be left unsaid. Most, because they’re unknowns. At the time of speaking, or writing, or drafting the contract, there will always be things let unconsidered, details that... Read more
When we buy something, whether it’s a product in a box or a service we need or something intangible like a room with a view for the weekend, we expect... Read more
Imagine for a moment that you’ve run thirty businesses, done thirty transactions, managed thirty projects. Some good, some bad. Some glorious wins, some gloomy washes. You’ve thought about the ups... Read more
The reason customers come back … they like what they got last time, and they’re looking for more of the same. Sure they might want it bigger and better next... Read more
Problem solving is a question of talents and time. The more talent involved, the more time allowed, the better the solution. In theory. But we all know that too many... Read more