You deliver a complex proposition. You provide products or services to customers who in turn have complex needs and who never seem to have enough time or resource or inclination... Read more
Is there an argument against checklists? Maybe they feel like spoon feeding, maybe they spin away the spontaneity, maybe they treat everyone just the same and make everyone feel just... Read more
Whatever you want to do, there are always things in the way. Externally, out there, it’s nobody’s job to make your life easy and some have their own reasons for... Read more
I know you know. You’re in complete command of the project and every part of it. You know what fits where, how this part is dependent on that part, what’s... Read more
What seems big at the beginning normally seems bigger at the end – but you made it. What seems small at the beginning, also seems bigger at the end –... Read more