There are people you work with that you probably don’t enjoy working with – supplier, team member, manager, partner, customer. Maybe they don’t respond, maybe they don’t share values, maybe... Read more
Unless you’re following a recipe, doing things for the first time means making things up as you go along. There’s no guide book. Nobody who’s not in the weave with... Read more
It’s easy to settle into a rhythm. This is how we do things, this is the pace we work, this is the way we talk to each other, this is... Read more
Sometimes the answer is clear. If we do this, and this, and this, then that will happen, and we’re sorted. Most times though, it’s a little more difficult. Nothing is... Read more
In a steady-state business, where nothing really changes except the date and a face every now and again, the job of management is mostly about efficiency, effectiveness and the odd... Read more