What if we set out our vision? What if we put aside the inch-by-inch day-to-day for a while, the constant email, the righteous demands of customers, the every-little-thing on the... Read more
We’re in a rhythm. We do things this way. The way we do things when we don’t talk about the way we should do this thing. Our way. Which would... Read more
You don’t need an outsider to see things clearly, but it helps. Buried in the day to day as you are, overwhelmed with five minute and five hour and five... Read more
Neither the system, the process or the tool will ensure the end result. It’s the people. Provide a system that works well, a process that runs all the way to... Read more
Maybe it came into your mind fully formed. We want to get to this point, exactly, and the route to follow from here is to this place, then this, then... Read more