Author Archives for Nick Shepheard

Two choices

November 21, 2017 11:17 pm Published by Leave your thoughts

You deliver a complex proposition. You provide products or services to customers who in turn have complex needs and who never seem to have enough time or resource or inclination... Read more


Love that list

November 20, 2017 11:17 pm Published by Leave your thoughts

Is there an argument against checklists? Maybe they feel like spoon feeding, maybe they spin away the spontaneity, maybe they treat everyone just the same and make everyone feel just... Read more