Sometimes they’ll get away with it, sometimes nobody will care, sometimes good enough is all that’s needed, sometimes the only one that matters is them and they don’t mind driving... Read more
There’s probably a buttoned up, officious, bureaucratic, passive voice, robotic complicated and absolutely correct way of saying what you have to say. The way some people imagine (especially when they’re... Read more
When someone criticises you, your team or what you do, it’s natural to get defensive. To focus on the good things and minimise what they’re saying or its relevance, to... Read more
When things are working well, when business as usual is good business and everything is tick-tocking along it’s easy to take it for granted. Slowly, slowly our attention moves elsewhere... Read more
We can get hung up on spin. Always wanting to put some positive English on every situation to swerve the bounce in just the right direction. We can get hung... Read more