When to get out of the office?
February 13, 2015 10:16 am 1 CommentThe loop My office is a pretty cosy place. Every office I ever had was more comfortable and safer than that scary world out there. I’m not talking about soft... Read more
Author Archives for Nick Shepheard
What to do next?
February 12, 2015 5:36 pm Leave your thoughtsAny time you’re trying to work out what to do next, go talk to a customer. Customers have problems. I doubt they’ll say, “I’m so glad you’re here. Why don’t... Read more
How to do things on my own?
February 11, 2015 1:17 pm Leave your thoughtsChildren have a natural running style, a fearless run down the hill abandon that gets them where they want to get, more thrilling and faster than standard. Wouldn’t it be... Read more
Where to put customer decisions?
February 10, 2015 7:00 pm Leave your thoughtsIt’s easy to fall in with the idea that decision making is the natural domain of leaders. We have the responsibility, we make the decisions. That’s the way it has... Read more
How to get loyalty?
February 9, 2015 11:54 am Leave your thoughtsThe Lobster Pot’s celebrating thirty five years. Sounds good. What does it take to be successful in a world where everybody has way too many choices and can flip their... Read more