Not because of stupidity or wilful ignorance, but there are blurred things you’re not seeing. Issues within your organisation that you’re blind to – maybe you’ve seen them so often... Read more
Some people, departments and organisations make it incredibly easy to do business with. They make it clear how to contact them, how to brief them effectively, how to get their... Read more
Whether you’re involved in cracking nuts, solving problems or the daily task of leaping tall building-sized obstacles, there’s no better preparation than talking things through. The more complex the issue,... Read more
That fire you’re fighting … a little local skirmish or part of a wider battle? If it’s local, fix it and move on. There’s no point obsessing about root causes... Read more
All of has had a disruptive colleague. Someone on the team who confuses and destroys, who doesn’t pull their weight – at least not in the same direction as everyone... Read more