Paper cups
May 19, 2024 12:17 am Leave your thoughtsI guess it’s possible to celebrate too often. To whoop-de-doop about every trip to the coffee shop (although, by the way, Yay! Coffee!), every time the clock strikes Friday, or... Read more
Author Archives for Nick Shepheard
The up slope
May 18, 2024 12:17 am Leave your thoughtsIt rarely feels like it’s all down hill. Bringing new ideas to the world, whether they’re product or service or process shaped, means struggle. It means taking time to bring... Read more
Knows and hates
May 17, 2024 12:17 am Leave your thoughtsSo we do it this way, which nobody likes. Everybody, everybody, everybody thinks there must be a better way than how we do it now. So the wrangling start. We... Read more
If the answer is …
May 16, 2024 12:17 am Leave your thoughtsIf the answer is Yes, tell them. If the answer is No, tell them. If the answer is Not Now, tell them, and tell them when it will be back... Read more
Don’t tell us
May 15, 2024 12:17 am Leave your thoughtsBehind those shiny windows, customers don’t always play the game we want them to. They run to their own schedule and have their own ideas about what they want and... Read more