Author Archives for Nick Shepheard

Not pretty

May 11, 2024 12:17 am Published by Leave your thoughts

How does your organisation work? I don’t particularly mean how does the money flow (although, how does the money flow?). I mean, what do you do that works, what do... Read more


Say it back

May 10, 2024 12:17 am Published by Leave your thoughts

Given that none of us are perfect communicators, in any conversation there are two tracks to listen for: what’s being said, and what’s not. There’s room for confusion in both.... Read more


Not all

May 8, 2024 12:17 am Published by Leave your thoughts

We have big problems. Our customers have big problems. Huge. Elephants. Which, as we know, can only be recommended one bite at a time. Except … not necessarily, not necessarily... Read more